Planning is to team leaders what a horseshoe above the door is to a medieval European. It’s a symbolic gesture, a ritual, or a summoning. It’s a séance on an Excel Spreadsheet. A wish on a whiteboard. Video games help us explain why we still do this.

Back in my University days, I was a dirty behaviourist. Think Pavlov’s Dogs & Skinner’s Boxes. Behaviourism was the most hard-nosed and hard-hearted of approaches to Psychology.